As part of activities commemorating the Bank’s 70th anniversary, Executive Director, Wholesale and Investment Banking at GCB Bank, Mr. Sam Aidoo spoke to Citi FM’s Bernard Avle on the Bank’s journey over the last 7 decades.
Speaking on the Citi breakfast show on Thursday 31st August 2023, Mr. Aidoo recounted the Bank’s many contributions to Ghana as a whole.
“GCB was set up to support Ghanaian businesses across the length and breadth of the country and we continue to deliver on our mandate. There are many rural communities that most financial institutions do not venture. GCB goes the extra mile and with GCB’s presence we have seen a lot of development come about in a number of these communities.
On the Bank’s 185 branch network, he explained that the Bank had to go into different communities to support significant areas of the nation’s economy such as cocoa farming and processing, manufacturing and more.
Mr. Aidoo also spoke on the Bank’s digitization agenda, contributions to the Pan-African Payment & Settlement System (PAPSS) and introduction of G-Money; GCB Bank’s mobile money product.
“We have spent a lot of time, over the past few years, trying to put together the best mix of digital products to offer our clients the touchpoints they deserve. In addition to our newly revamped mobile app which will be launched soon, we are the first bank in Ghana to undertake the first cross border payment service with PAPSS and the first bank to set up its own telco-agnostic mobile money platform called G-Money.”
He added that GCB continues to live up to its positioning as ‘Your bank for life’ serving customers with well-tailored solutions for every stage in life.
“Every single customer segment requires a specific solution from the Bank and we do our best to meet those needs. GCB is your Bank for life, so we cover the beginning of life to the end of life and GCB is always going to be there to give our clients exactly what they need.”
Mr. Aidoo spoke briefly on the impact of the DDEP saying that GCB Bank has been recognized for its efforts to go beyond the challenges of the DDEP which has been made evident in the Bank’s strong half-year performance.
“The aftermath of the DDEP has been difficult but it also provides an awakening for us to have a relook at the way business is done to provide the best service to our clients.
He concluded by thanking the Bank’s Board, Staff, Management and esteemed Clients for their continued support and encouraged listeners to sign onto the Bank’s mobile app when it is relaunched in September.