The Chief Operating Officer (COO) of Ghana Commercial Bank Limited, Mr. Kojo Addae-Mensah says the Bank is on the verge of reclaiming its position as the most profitable and best performing Bank in Ghana.
He said having laid a strong foundation and introduced the right mix of modern products and services as well as improving customer service and conditions in its banking halls GCB is bound to satisfy both customers and non-customers.
Speaking at the opening of the new premises of the Ejisu branch of the Bank, Mr. Addae-Mensah said the Bank is committed to providing the best in service for all.
The relocation to the new premises near the Ejisu Police Station was influenced by the increase in customer base, the fast rate of development and the need for improved facilities. GCB has been operating in Ejisu for about 48 years uninterrupted.
The COO announced that the Bank would open news branches in selected business and market centres within the next few months adding that some existing branches are being refurbished and others relocated into more spacious and convenient environments to meet the needs of customers.
He urged customers of the Bank to use the alternative channels of service available such as the improved ATMs, SMS and Mobile Banking among others to enjoy expedited service.
The Kumasi Area Manager of the Bank, Mr George Ackorful, described the relocation as exciting saying the old premises did not befit the status of the Bank.
He said it was the collective responsibility of the Bank and the the entire public to ensure that GCB derives maximum benefit for its investment and services.
Mr. Dwomo Dua-Agyemang, Retail Manager of the Ejisu Branch of GCB advised all customers of the Bank to take advantage of the Banks debit cards namely Readycash and MasterCard as well as its SMS and Mobile Banking services.
Apostle Godwin Osei-Bonsu, Ejisu-Konongo Area Head of the Church of Pentecost, prayed that the Bank would continue to grow and flourish nation-wide.
Mr. Emmanuel Yevenyo, Head of Branch Operations and Business Support Department said GCB's systems have improved tremendously and this has culminated in the introduction of new products and services for customer satisfaction.