How to shop safely online

When shopping online, you'll always receive a one-time PIN (OTP) via SMS or email to authorize your transaction.

  • Only buy goods or services from online companies you recognize and trust
  • Look for security symbols in the URL like an unbroken lock or key
  • Make sure the URL begins with 'HTTPS and not 'HTTP
  • Never pay for goods or services via email
  • Keep a record of your transactions and payment confirmations
  • Never share any personal or banking info with anyone, including bank staff
  • Don't use public computers or internet cafés to shop online


Protecting your Personal Information

Fraudsters may try to steal your purse or wallet or your mail to access personal info, like your ID or passport number, driver's license, pay slip, municipal bills, or bank statements. They will try to use this info to assume your identity and open bank or retail accounts, loans, or insurance policies in your name.

How to prevent ID theft:

  • Store personal and financial documents away safely
  • Destroy or shred any confidential papers before throwing them away
  • Don't carry unnecessary information in your wallet or purse
  • Create strong bank passwords and PINs
  • Never share any personal or banking info via email, SMS, or telephone
  • If your purse or wallet is lost or stolen, stop all your accounts immediately and alert the police